Terms & Conditions

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please exit this site now and do not use it. do not use this site.

ABOUT US

The Holiday Harbour Bay brand is a family-owned business that started off 25 years ago as a vision in with a humble little shop in Knysna called The Beach House. Then came our much loved flagship store in Plettenberg Bay, which we called Harbour Bay, and most recently we (have) opened a third store in Ballito called Holiday.

Holiday Resortwear is our online platform, which hosts a select collection of our clothing, resortwear & accessories. Inspired by coastal living in South Africa, Greece, Italy & Mauritius, our pieces are colourful & vibrant, and just perfect for your holiday. We especially love our pieces with hand embroidery, tassels, unique prints & pom poms!

We are now thrilled to showcase our online collection for all to enjoy!

USE OF SITE

You may only use this site to browse the content, make legitimate purchases. You may not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ‘embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

DISCLAIMER OF WARRANTY

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

OUR RIGHTS

We reserve the right to:

  1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

PRIVACY POLICY

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

COOKIE / TRACKING TECHNOLOGY

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

THIRD PARTY LINKS

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

PRODUCT AVAILABILITY

Lead-time is dependent on stock availability. Should we have stock available, orders will be dispatched within 24 hours of payment being received.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Holiday Resortwear will contact you via email and provide a revised shipping schedule.

ORDER PROCESSING

Order processing will not begin until we receive a confirmed order and full payment is reflected in our account.

Delivery will take 1-2 days depending on when the order is received. We endeavor to send the order out as soon as possible!

REFUNDS/RETURN POLICY

Should you for any reason wish to return any item(s) purchased from Holiday Resortwear Online, you will be permitted to exchange the goods for any other products of the same value, or request a gift voucher to the value of the product(s) purchased. You may return the goods to Holiday Resortwear at your own cost. Please send us an email at holidayresortwear@gmail.com with your exchange request, and send your item to:

Holiday, Shop 80C, Lifestyle Centre, Main Road Ballito KwaZulu-Natal ZA 4420.

The goods for exchange can only be returned to us in the original packaging within 14 calendar days of the date of sale.

The goods bought online cannot be exchanged for any items that are stocked in the retail stores in Plett, Knysna & Ballito. They can only be exchanged for items on the online store.

In the case of a defective product, a refund may apply. You will need to notify Holiday Resortwear Online. The goods need to be returned in their original packaging within 14 days from purchase. The refund will be assessed by Holiday Resortwear.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over R500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

PAYMENT OPTIONS & PRICING

All transactions will be processed in South African Rands (ZAR). Prices do not include courier charges/fees.

CREDIT CARD

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilize one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the My Account section available for use whenever you’re ready.

EFT (Electronic Fund Transfer)

This is one of the most widely used and preferred means of making payment online. Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via Instant EFT on I-PAY or Payfast. (You can also do this yourself using our banking details.)

DIRECT DEPOSIT

You may pay for your products through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please scan and email your deposit slip to us at holidayresortwear@gmail.com (hello@breazies.com) to ensure your payment is confirmed and order shipped as quickly as possible.

BANKING DETAILS

BANK:

Standard Bank

BRANCH CODE:

050-714 or 051-001

ACCOUNT NAME:

Holiday Resortwear Online (Harbour Bay Online)

ACCOUNT NO:

TBC

ACCOUNT TYPE:

Cheque Account

 For more information about how to order, special order requirements and other payment options, please contact us on +27 (0) 84 755 8672 or email us at holidayresortwear@gmail.com

SECURITY POLICY

We accept EFT and Visa/Mastercard payments online through our SAFE and SECURE merchant processors (Payfast, I-PAY and Zapper). All personal information (including your name, email address, street address, phone number, and order history) are encrypted for additional security Sorry, we do not accept personal cheques.

MONITORING

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

LAW

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

UPDATING OF THESE TERMS & CONDITIONS

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

CONTACT DETAILS

Physical / Postal Address: HOLIDAY, SHOP 80C, LIFESTYLE CENTRE, BALLITO 4420, South Africa

Email:  holidayresortwear@gmail.com   

Mobile: +27 (0) 84 755 8672

              +27 (0) 65 927 3339

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